Why this tariff?

  • Save Hassle
    Save Hassle: Manage your account online 24/7 - no more waiting on the phone
  • Save Time
    Save Time: Pay by Direct Debit - it’s the quickest and easiest way
  • Smart Meter
    Smart Meter: Signing up to this tariff means you are agreeing to have a Smart meter fitted. If you decide you don’t want one, you will have the option to opt out at a later date

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Check that Easy Online will work for you

Our low-fixed price gas and electricity tariff that’s online only. You won’t have access to our call centres (so no waiting on the phone) and all your bills and updates will be sent electronically.
  • Save money: low-fixed price energy because you manage everything online (so no call centres or letters)
  • Save time: you have to pay by Direct Debit with this tariff – it's the quickest and easiest way to pay
  • Save hassle: you manage your account and get support entirely online, 24/7

With Easy Online, you don’t get access to our call centre, but you do get 24/7 support from our Chat team and our online Help Centre. If you prefer to talk to us on the phone, or like to receive bills and updates by post, this tariff won’t suit you. Please choose another option.

Please note: To get this tariff, you need to sign up for MyAccount, which lets you manage your account online. We will send you all the information you require to sign up to this. You also need to give us a valid email address and pay by Direct Debit. If you cancel your Direct Debit, we will transfer you to our ‘Deemed Contract Scheme’, which is likely to be more expensive

Payment method

You can pay monthly or quarterly by fixed amount Direct Debit or Direct Debit whole amount.
Paying by Direct Debit is cheaper because the unit rate is lower compared to paying by cash, cheque or prepayment.
Please refer to the unit rate tool for further information.

If you want to pay by Direct Debit whole amount please give us a call on 0333 200 5100 (new and existing customers)

Easy Online is available to Dual Fuel (or electricity only if there is no mains gas supply) customers with Standard and Economy 7 meters . For complex meters please call customer services.

This tariff is available for a limited time only and can be withdrawn from sale at any time.

Already an EDF customer?

View your tariff details | login to My Account to switch tariff.

End of tariff

In advance of the tariff end date we’ll write to remind you that your Easy Online tariff is ending. You can then:
(a) switch to one of our other tariffs, as long as your new tariff is already available or becomes available within 20 working days of the end date (if you do so we’ll let you stay on your Easy Online tariff prices until you move onto your new tariff);

(b) switch to another supplier (as long as they formally let us know within 20 working days of the end date that they will become your registered supplier within a reasonable period, we’ll let you stay on your Easy Online tariff prices until your switch goes through); or

(c) if you don’t do (a) or (b), we’ll arrange for your energy accounts to be automatically transferred on the end date to the most appropriate standard variable or fixed tariff that we have on offer at the time based on your current type of meter and payment method. We’ll include the prices for this tariff when we write to you.

Terms and Conditions

By switching to Easy Online you are agreeing to our Easy Online full tariff rules. You can access these online at any time, or request a paper copy by contacting us free on 0333 200 5100. We won't make changes to your T&C's which are to your significant disadvantage without letting you know in advance and giving you the chance to end your contract and change supplier.

Whilst we have tried to summarise above the terms that we believe might reasonably be of most significant impact, all the terms within our full tariff rules are important and we appreciate that different customers may have different views as to what is of most significance to them. For this reason it is important that you read these terms and if you have any questions regarding them please let us know so we can clarify these accordingly.

Your Full Tariff Rules for Easy Online are available on the Information booklet link below.

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