A promise to let you know if you could save money elsewhere

How the +Price Promise works

  • If you could save at least £1 a week - that's £52 a year - elsewhere at typical use, we'll tell you‡‡

    From the moment you complete your move to Blue+Price Promise, we'll let you know if a competitor or EDF Energy launches a product that's cheaper by more than £52 (inc VAT) per year i.e. £1 per week (based on typical annual consumption). Where we are aware of them, we have included Dual Fuel and Direct Debit discounts**. However, we have not taken account of prompt pay discounts, welcome bonuses, other incentives or additional charges/discounts).

  • Keeping you updated

    We'll do this by sending you a price alert notification, by email or letter, within a maximum of 10 days of us receiving published prices from the relevant supplier.

    We'll include the name of the product and a link to our Blue+Price Promise calculator (which you can access at any time), where you will be able to carry out a free personal price comparison of the competitive products that are £52 a year - cheaper (at typical use) in the market identified by us against your Blue+Price Promise.

  • No termination fees

    And we won't charge you for leaving if you choose to change tariff.

Blue+Price Promise Calculator

Enter your tariff details below and see whether you can save more than £1 a week - that's £52 a year - on any other tariff at typical use.

If you know how much energy you use, you can check our price promise at that level instead. Please make sure to provide your consumption details below.

If you use one payment method for your electricity and another payment method for your gas, you currently will not be able to make a Dual Fuel price comparison below.

The comparisons given to you include all available discounts, including any available Direct Debit discounts.

Please enter your details

Are you a Blue+Price Promise customer?
Do you use Economy 7?
Do you know your energy usage?
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closeYour energy usage

We'll calculate this using typical usage, but you can add your consumption in if you want to.

Ofgem typical use figures from 1 January 2014 are 3,200kWh electricity, 13,500kWh gas or 4,600kWh for E7.  

‡‡ Our Price Promise means we’ll let you know if another product has a projected annual bill of £52 or more cheaper at typical use, which we treat as being £1 per week or more cheaper. We include Direct Debit and dual fuel discounts we know of, not cashback and other benefits.

†† Low-carbon electricity purchased for Blue is supplied into the National Grid. Blue customers receive electricity via the National Grid, not directly from low-carbon generators. Find out more.

* Calls to this number may be monitored and recorded as part of our Customer Care Programme. 0800 calls are free from UK landlines; other network operators' charges may vary

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