A promise to let you know if you could save money elsewhere

How the +Price Promise works

  • If you could save at least £1 a week - that's £52 a year - elsewhere at typical use, we'll tell you‡‡

    From the moment you complete your move to Blue+Price Promise, we'll let you know if a competitor or EDF Energy launches a tariff that's cheaper by more than £52 (inc VAT) per year i.e. £1 per week (based on typical annual consumption). Where we are aware of them, we have included Dual Fuel and Direct Debit discounts**. However, we have not taken account of prompt pay discounts, welcome bonuses, other incentives or additional charges/discounts).

  • Keeping you updated

    We'll do this by sending you a price alert notification, by email or letter, within a maximum of 12 working days of us receiving published prices from the relevant supplier.

    We'll include the name of the tariff and a link to our Blue+Price Promise calculator (which you can access at any time), where you will be able to carry out a free personal price comparison of the competitive tariffs that are £52 a year - cheaper (at typical use) in the market identified by us against your Blue+Price Promise.

    Price Alerts are part of your Blue+Price Promise tariff. Competitors can frequently change their tariffs, and although the changes may be minor, our price promise means we'll alert you each time this happens. We can alert you by sending you a letter or an email. If you would prefer to receive these alerts by email, visit edfenergy.com/myaccount to change your preferences. If you don't have a MyAccount, it's really easy to register online. Alternatively you can now also opt out of these alerts edfenergy.com/optout

  • No termination fees

    And we won't charge you for leaving if you choose to change tariff.

Blue+Price Promise Calculator

Enter your tariff details below and see whether you can save more than £1 a week - that's £52 a year - on any other tariff at typical use.

If you know how much energy you use, you can check our price promise at that level instead. Please make sure to provide your consumption details below.

If you use one payment method for your electricity and another payment method for your gas, you currently will not be able to make a Dual Fuel price comparison below.

The comparisons given to you include all available discounts, including any available Direct Debit discounts.

Please enter your details

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Your energy usage

We'll calculate this using typical usage, but you can add your consumption in if you want to.

Annual bill is based on the postcode entered and Dual Fuel customers paying by fixed monthly Direct Debit with typical consumption which is currently defined by Ofgem as 3,200kWh for Standard meter electricity and 13,500 kWh for Standard meter gas, and as 4,600 kWh of electricity for Economy 7 customers.

‡‡ Our Price Promise means we’ll let you know if another product has a projected annual bill of £52 or more cheaper at typical use, which we treat as being £1 per week or more cheaper. We include Direct Debit and dual fuel discounts we know of, not cashback and other benefits.

†† Low-carbon electricity purchased for Blue is supplied into the National Grid. Blue customers receive electricity via the National Grid, not directly from low-carbon generators. 

* Calls to this number may be monitored and recorded as part of our Customer Care Programme. 0800 calls are free from UK landlines; other network operators' charges may vary

** Our latest Blue tariffs do not include a 6% Direct Debit discount, but do offer a lower unit rate for Direct Debit customers. Paying this way is still cheaper because the unit rate is lower compared to paying by Cash, Cheque or Prepayment.

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