If you’re a Blue+Price Promise customer who signed up before 8 September, as part of this tariff we promise to let you know if you could save money elsewhere.
We’ll let you know if a competitor or EDF Energy launches a tariff that’s cheaper by more than £52 a year – that’s £1 a week – based on typical annual use*
We’ll do this by sending you a price alert notification, by email, within a maximum of 12 working days of us receiving published prices from the relevant supplier. If you signed up to a Blue+Price Promise tariff before 18 December 2014, you can also choose to receive price alerts by post.
We’ll include the name of the tariff and a link to our Blue+Price Promise calculator. You can then get a personal price comparison with tariffs that are £52 a year cheaper at typical use‡
If you’re not completely happy, it won’t cost you anything to leave.
If you signed up to Blue+Price Promise before 8 September, you can use the calculator to get a personal price comparison.
Enter your tariff details below and see whether you can save more than £1 a week - that's £52 a year - on any other tariff at typical use‡.
If you know how much energy you use, you can check our price promise at that level instead. Please make sure to provide your consumption details below.
If you use one payment method for your electricity and another payment method for your gas, you currently will not be able to make a Dual Fuel price comparison below.
The comparisons given to you include all available discounts, including any available Direct Debit discounts.
‡ Annual bill is based on the postcode entered and Dual Fuel customers paying by fixed monthly Direct Debit with typical consumption. Typical consumption will be defined by Ofgem, from 1 September 2015, as 3,100 kWh for Standard meter electricity, 12,500 kWh for Standard meter gas, and as 4,300 kWh of electricity for Economy 7 customers.
‡‡ Our Price Promise means we’ll let you know if another product has a projected annual bill of £52 or more cheaper at typical use, which we treat as being £1 per week or more cheaper. We include Direct Debit and dual fuel discounts we know of, not cashback and other benefits.
†† Low-carbon electricity purchased for Blue is supplied into the National Grid. Blue customers receive electricity via the National Grid, not directly from low-carbon generators.
* We may monitor and record calls to improve our service. Calls to 0800 numbers are free from BT Landlines and UK mobile networks but other phone companies may charge for these calls.
** Our latest Blue tariffs do not include a 6% Direct Debit discount, but do offer a lower unit rate for Direct Debit customers. Paying this way is still cheaper because the unit rate is lower compared to paying by Cash, Cheque or Prepayment.
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