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Set up your MyAccount
Check your emails
If you have an energy account registered with us, we just sent you an email with a link to set your password. This link will only be valid for 48 hours.
Didn't get an email?
If you don’t see an email from us within a few minutes, first try refreshing your inbox. You could also check your junk or spam folder to make sure it didn't end up there. If you haven't received it, ask us to resend your email.
Still can't find the email we sent? You may not have registered your energy account with the same email you've given. Don't worry, you'll just need to set up your account manually.