The Tariff Information Label (TIL) is a simple way to compare and clearly see the benefits of our tariffs.


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Complex Meters

A complex meter is any meter, other than Single Rate or Economy 7, with two or more time-of-use rates. From 1 September 2017, you will be able to choose from a wider range of tariffs that may be suitable for you and your household. We currently can’t provide a quote for these tariffs online, so please get in touch with our Specialist Customer Services team on 0333 009 6980 if you have a complex meter and you’d like to switch to EDF Energy. Lines are open Monday to Friday 9-5pm. Examples of complex meters are Economy 9, Economy 10, Heatwise, Warmwise and Weathercall

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Contact our Chat advisors. 

Switching Team: Monday to Friday 8am to 8pm and Saturday 8am to 2pm. Call them on 0333 009 7023 2.

How to switch

  • Get a quote, choose your tariff and apply online
  • We'll talk to your current supplier
  • We'll let you know when your switch is done
  • Give us your first meter readings

For more information click here