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The Tariff Information Label (TIL) and Tariff Comparison Rate (TCR) is a simple way to compare and clearly see the benefits of our tariffs.

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Complex Meters

A complex meter is any meter, other than Single Rate or Economy 7, with two or more time-of-use rates. Customers with one are billed using what we call an ‘uncommon tariff’. As we currently can’t provide a quote for these tariffs online, please get in touch with Customer Services if you have a complex meter and you’d like to switch to EDF Energy. Examples of complex meter tariffs are Economy 9, Economy 10, Heatwise, Warmwise and Weathercall

pdf-icon Download complex meter TILs

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Why choose EDF Energy?

  • We only have UK based call centres
  • All our Blue electricity is backed by low-carbon generation
  • Online account management
  • 14-day cooling off period

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To get in touch to talk about your EDF Energy account or if you need help signing up online, it’s best to use our Live Chat service via the blue tab on the edge of your browser window.

If all Live Chat advisers are busy, there are other ways to contact us.