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The Tariff Information Label (TIL) is a simple way to compare and clearly see the benefits of our tariffs.

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Complex Meters

A complex meter is any meter, other than Single Rate or Economy 7, with two or more time-of-use rates. From 1 September 2017, you will be able to choose from a wider range of tariffs that may be suitable for you and your household. We currently can’t provide a quote for these tariffs online, so please get in touch with our Specialist Customer Services team on 0800 092 8059 if you have a complex meter and you’d like to switch to EDF Energy. Lines are open Monday to Friday 9am to 6pm. Examples of complex meters are Economy 9, Economy 10, Heatwise, Warmwise and Weathercall

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Why choose EDF Energy?

  • We only have UK based call centres
  • All our Blue electricity is backed by low-carbon generation
  • Online account management
  • 14-day cooling off period

Need some help?

Our Live Chat advisers are here 24/7.

Switching Team: Monday to Friday 8am to 8pm and Saturday 8am to 2pm. Call them on 0800 056 5927 2.