Looking for your tariff's unit rates, standing charges or end date? You'll get all this and more from your 'Tariff Information Label' (TIL).

Just fill in the details below to get a TIL for any of our current or past tariffs. You'll need the tariff name that's on your bill


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Complex Meters

A complex meter is any meter, other than Single Rate or Economy 7, with two or more time-of-use rates. From 1 September 2017, you will be able to choose from a wider range of tariffs that may be suitable for you and your household. We currently can’t provide a quote for these tariffs online, so please get in touch with our Specialist Customer Services team on 0333 200 5100 if you have a complex meter and you’d like to switch to EDF Energy. Lines are open Monday to Friday 9-5pm. Examples of complex meters are Economy 9, Economy 10, Heatwise, Warmwise and Weathercall

pdf-icon Download complex meter list

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Need some help?

Switching Team: Monday to Friday 9am to 5pm. Call them on 0333 009 7023 2.

How to switch

  • Get a quote, choose your tariff and apply online
  • We'll talk to your current supplier
  • We'll let you know when your switch is done
  • Give us your first meter readings

For more information click here