Retrieve your quote

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Contact us

To get in touch to talk about your EDF Energy account or if you need help signing up online, it’s best to use our Live Chat service via the blue tab on the edge of your browser window.

If all Live Chat advisers are busy, there are other ways to contact us.

How to switch

  • Get a quote, choose your tariff and apply online
  • We'll talk to your current supplier
  • We'll let you know when your switch is done
  • Give us your first meter readings